Monday - Friday 9:00 AM - 5:00 PM PST
Please email us:
Please include : Name and Order #
Please add any information you need to tell us so we can assist you quickly.
Please allow us 24 hours to get back to you.
We do not accept and exchanges or returns of masks.
All masks are final sale.
Please call 1-323-904-3100
Where are my masks?
If your masks are showing "delivered" but you can't find them you need to file a claim with the shipper.
For USPS you can send a service request here. Just click "Where is my Package" and enter your tracking number. https://usps.force.com/emailus/s/
For UPS they require you to wait 24 hours from stated delivery time. You can submit a claim here: https://www.ups.com/claims/create?loc=en_US
For All Wholesale Accounts /Bulk Orders
Please email firstname.lastname@example.org